ACTION POINT: Calculate if you can test via email

ACTION POINT: Calculate if you can test via email

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Week 0: Introduction to Message-Market Fit

  • Introduction to the Message-Market Fit course
  • Impact of improving your messaging
  • Do you have a messaging problem?
  • What is message-market fit?
  • What is positioning?
  • What are "jobs to be done" and why are they important?
  • What is the language element of message-market fit?
  • Working out the right audience
  • How to find message-market fit
  • Step 1: Review mining
  • Step 2: Competitor analysis
  • Step 3: Surveying your customers
  • Step 4: Interviewing your customers
  • Step 5: Defining and testing your messaging
  • Step 6: User test your messaging further
  • Step 7: Increasing the ROI of your new messaging further

Week 1: Review Mining & Swipe Files

  • What is review mining?
  • What are other sources of data for review mining?
  • How to complete your swipe file
  • The "do"s and "don't"s of review mining
  • Completing the swipe file—Example
  • How to speed up the review mining process
  • Using AI to automate your tagging
  • TEMPLATE: Swipe File
  • ACTION POINT: Fill in your swipe file
  • Why you should review mine your competitors
  • ACTION POINT: Analyse competitor reviews
  • How to analyse and use your swipe file
  • ACTION POINT: Analyse your swipe file
  • ACTION POINT: Use your swipe file to write copy

Week 1: Competitor Analysis

  • Introduction to the competitor analysis
  • How to complete the competitor analysis template
  • How to automate some of the competitor analysis
  • Competitor analysis—Example
  • TEMPLATE: Competitor Analysis
  • How to use competitor analysis insights
  • ACTION POINT: Fill in your competitor analysis

Week 1-2: Surveying your existing customers

  • Introduction to surveys
  • Checking for Product-Market Fit
  • Audience size for the survey
  • Other questions to include in the survey
  • Why we use open-ended questions in the survey
  • TEMPLATE: Survey Questions
  • ACTION POINT: Setup your survey
  • Offering a reward for the survey
  • Emailing the survey
  • TEMPLATE: Survey Email
  • ACTION POINT: Send out your survey
  • Analysing the survey data
  • ACTION POINT: Analyse your survey data

Week 3-5: User interviews

  • Introduction to user interviews
  • Who should you interview?
  • Rewards for user interviews
  • What tools should you use to schedule user interviews?
  • Email template for user interviews
  • TEMPLATE - Email - Survey sent first
  • TEMPLATE - Email - No survey sent
  • Tools to use for conducting and recording your interviews
  • ACTION POINT: Send out the email to schedule your user interviews
  • Objectives and learnings you want to gain from user interviews
  • ACTION POINT: Define what you'd like to learn
  • Introduction to user interviewing, including questions template
  • TEMPLATE: User Interviewing Questions - Google Sheet
  • TEMPLATE: User Interviewing Questions - Document Alternative
  • Walkthrough of the template
  • Understanding your demographic, and questions to ask
  • Questions to ask to learn about the user's first impression(s)
  • Questions, concerns and challenges questions
  • Ways to uncover your direct and indirect competitors in interviews
  • Understand your existing customers better
  • Bonus: Referral questions
  • Addressing previous customer questions
  • Adding your own questions
  • ACTION POINT: Decide which questions you are going to ask
  • What are the best practices to conduct user interviews?
  • Recommended flow of questions
  • Fun little interview situation
  • Handling negative feedback
  • The 2 critical questions to ask when you're interviewing
  • Test run interviewing
  • ACTION POINT: Test run a user interview (Optional)
  • ACTION POINT: Conduct the user interviews

Week 6: Analysis

  • Introduction as to how you can analyse your data
  • What is position mapping?
  • What's the best way to complete a position map?
  • TEMPLATE: Position Mapping
  • ACTION POINT: Setup your position map
  • How to map out your Jobs-to-be-Done
  • Narrowing down your jobs to be done
  • TEMPLATE: JTBD & Brainstorming copy
  • ACTION POINT: Map out your potential JTBDs
  • Mapping out your persona
  • Creating a persona—Example
  • TEMPLATE: Persona
  • ACTION POINT: Create your persona
  • How should I start to brainstorm my copy?
  • ACTION POINT: Brainstorm Copy

Week 7-10: Testing your messaging

  • Introduction to testing your messaging
  • How should you test your messaging?
  • How to test with lower-intent traffic
  • Meta ads—What budget will be needed?
  • Meta ads—How do you use a budget calculator?
  • Meta ads—How can you reduce your testing budget?
  • TEMPLATE: Calculating budget for Meta Ads
  • ACTION POINT: Check what budget you'll need to run your test
  • Meta ads—What copy and imagery should you use?
  • ACTION POINT: Setup your creative and copy for the test
  • Meta Ads—What is the best type of landing page to use?
  • Meta ads—How should you set up your test?
  • ACTION POINT: Run your meta ads test
  • Meta ads—How do you analyse the results?
  • ACTION POINT: Analyse your meta ads results
  • Email—Introduction to email testing
  • Email—How can you determine if you can test via email?
  • ACTION POINT: Calculate if you can test via email
  • Email—How do you establish an audience to email?
  • Email—How should you set up your email experiment?
  • ACTION POINT: Setup your email and send out your test
  • ACTION POINT: Analyse your email test results
  • Email—How should you continuously test via email?
  • ACTION POINT: Decide if you are going to test further via email
  • 5-second testing—Introduction to 5-second testing
  • 5-second testing—What types of tests exist?
  • ACTION POINT: Decide what type of test you'd like to test
  • 5-second testing—What testing platform should you use?
  • 5-second testing—What are alternative testing platforms?
  • 5-second testing—How do you recruit a test panel?
  • ACTION POINT: Decide on your platform and if you will recruit a panel
  • 5-second testing—How do you set up a 5-second test?
  • 5-second testing—How do you set up a preference test?
  • ACTION POINT: Setup your 5 second/preference test
  • 5-second testing—How do you analyse the results?
  • ACTION POINT: Analyse the results of your 5 second/preference test

Week 11-12: User testing

  • Introduction to user testing
  • How to define your user testing task
  • Recruiting users for user testing
  • Rewards for user testing
  • Email template for user testing
  • TEMPLATE: User Testing Email
  • ACTION POINT: Go out and recruit users for user testing
  • How to conduct a rainbow analysis
  • TEMPLATE: User testing rainbow sheet
  • Key considerations for running your user test
  • What questions should I ask when screening?
  • How should I guide my user throughout the test?
  • What follow up questions should I ask after the test?
  • ACTION POINT: Conduct the user tests
  • How to analyse the results
  • ACTION POINT: Analyse the data and decide next steps
  • TEMPLATE: User testing rainbow sheet

Week 12: Onwards—How to keep testing

  • Introduction to where to go from here
  • Ways you can continue to test
  • How you can start implementing your messaging
  • Worried you're not seeing a difference in results?
  • How to segment your messaging even further
  • Feedback